Responsible Gambling

Last Updated: Feb 2, 2020

CCPA Privacy Notice

Last Updated: Feb 2, 2020

Introduction

At NYC Agency Inc, we believe that online gaming “when done in the spirit of fun” can offer an unsurpassed level of excitement. However, when in those instances a person exhibits problem-gambling behavior, we believe it is our responsibility to offer information and assistance.

This document was created to inform customers of the perils associated with compulsive gambling and serve as a means of prevention to those who have problem gambling tendencies.

Please take a moment to read through this information, as it will not only help you avoid excesses, but provide you with the means to maximize your enjoyment while gaming responsibly.

What is Problem Gambling?

Like many other addictions, compulsive betting is rooted in an uncontrollable urge and obsession, which if left unchecked, can lead to financial hardship.

Unfortunately, one of the most common symptoms of this disease is deception; problem gamblers will go to great lengths to hide the problem, not just from others, but also from themselves. As a result, detection can come late after adverse consequences are reveled and with dire consequences.

A negative vicious cycle often develops, wherein the gambler seeks relief or even a solution through increased gambling. The ensuing financial and emotional deterioration affects every aspect of a bettor’s life from family and friends to business colleagues and associates.

Compulsive gambling is a disease that does not discriminate. Anyone is susceptible regardless of gender, age, race, or financial status. Fortunately, once detected, it is an addiction that can be successfully treated.

The warning signs:

  • Sacrificing time from work or family in order to gamble
  • Repeated inability to stop or control betting
  • Borrowing money to gamble or to pay off previous bets
  • Use of gambling as an emotional escape
  • Self-neglect or neglect of family due to gambling
  • Lying about time or money lost to betting
  • Gambling more in order to recoup previous losses (“chasing”)
  • Obtaining money for gambling by selling/pawning personal property
  • Feelings of hopelessness, depression or suicide

The Council of Compulsive Gaming of Delaware:

The Council of Compulsive Gaming has been helping those affected by obsessive gambling since 1983. They are committed to providing professional and compassionate service to a wide range of audiences. The Council offers prevention, education, and referral services to all interested parties.

Help is just a Phone Call away:

If you or someone you know is experiencing the addiction of compulsive gambling, it’s important to remember that intervention and treatment are readily available.

The Problem Gambler’s Hotline is a confidential service open 24 hours a day, 7 days a week, and is staffed by trained professionals who understand the nature of the disease and are committed to helping those in need.

Just pick up the phone and dial 1-800-GAMBLER or, log on to 800gambler.org

Too much of anything can be bad for you, so we encourage all of our players to know their limits as we know ours. Review the rest of this information to find out more about how we’re creating a fair and Responsible Gaming environment for everyone to enjoy.

Art.1 Patron Protection

If you or someone you know has a gambling problem and wants help, call 1-800-Gambler.

FEDERAL PROHIBITIONS AND RESTRICTIONS REGARDING INTERNET GAMING

Underage gambling is a criminal offense and any person under the age of 21 who engages in online wagering and any person who facilitates or enables someone under the age of 21 to gamble has committed a criminal offense and is subject to criminal prosecution and shall be prohibited from Internet gaming.

Federal prohibitions and restrictions regarding internet gaming apply, specifically any limitations upon Internet gaming as set forth in 18 U U.S.C. §§ 1084 et seq. (The Wire Act) and 31 U.S.C. §§ 3163 through 3167 (UIEGA). It is a Federal offense for persons physically located outside of Delaware to engage in Internet wagering through a Delaware casino, unless explicitly authorized by the Division of Gaming Enforcement.

The online casinos we ( NYC Agency Inc ) are listing on our website meet the highest security standards in the industry, with a five-level security system, multiple firewalls, and 128-bit SSL encryption. Early-warning systems in the form of limits on unusually high stakes and winnings prevent manipulation and other criminal activities at an early stage.

But you can help us to further increase the safety of your account:

  • You are responsible for the safety of your personal computer and mobile device! Configure your auto-lock features to protect them from unauthorized use.
  • Please keep your access details safe at all times (user ID, password and your question and answer combination)
  • Don’t share your gaming account credentials, your credit card or bank account details
  • Don’t leave the computer unattended when you are logged in
  • Do not use the ‘Save password’ option on log-in screens
  • Create separate profiles for everyone who uses your devices, so that nobody else can access your information

Change your password regularly. By default you receive an email notification when your account is being accessed. If you cannot remember having accessed your account at the specified date and time, change your password immediately.

For an additional level of safety you can enable Strong Authentication. Every time you try to access your account, a one-time password is sent to your registered email. This one-time password is needed in addition to your normal password in order to gain access.

You can set these options in your Account settings.

By registering an account, you are confirming that you are 21 years of age or over. In Delaware, it is a criminal offense to allow a person who is under the age of 21 to participate in Internet or mobile wagering.

PLEASE NOTE THAT ANYONE UNDER THE AGE OF 21 YEARS OLD FOUND TO BE USING THIS SITE FOR INTERNET OR MOBILE WAGERING PURPOSES WILL BE REPORTED TO LAW ENFORCEMENT AND BE SUBJECT TO OTHER LEGAL PENALTIES.

It is a Federal offense for persons physically located outside of the State of Delaware to engage in Internet wagering.

Responsible Gaming

Gaming is a great source of entertainment for millions of people around the world. But, for a minority, gaming can cause problems. We are committed to identifying risks as early as possible and intervening to prevent these problems before they emerge. We have in place a Responsible Gaming framework which includes controls to help customers to play within their limits and avoid a situation where gaming causes problems.

By observing the following rules, you will be able to relax and enjoy your gaming:

  • Gaming is just for fun, not a way of earning money
  • Only play when you are relaxed and concentratedGaming is just for fun, not a way of earning money
  • Take regular breaks
  • Keep track of your gambling. Consult the overview of your gaming transactions in your account
  • Decide your monthly gaming stake in advance. Only gamble what you can afford to lose
  • Independently of our standard deposit limits, you may set a lower amount as your own personal limit
  • Do not increase the maximum limit which you have decided for yourself later on
  • Before you start playing, decide the winning amount at which you will end the game
  • Decide beforehand how high your losses can be
  • Never play under the influence of alcohol or medication
  • Never play if you are feeling depressed

There are myths associated with gambling you should understand.

  • My luck will change if I keep gambling and I’m sure I’ll win my money back.
  • I am due for a win.
  • If I play multiple games at a time, I’ll increase my chances of winning.
  • I have a special strategy that helps me win.
  • I have a gut feeling that today is my lucky day.

There are many risks associated with problem gambling, including:

  • A negative impact on relationships and family life.
  • Financial difficulties, including maxing out credit cards and increasing debts.
  • A range of emotional, physical, and psychological health problems.
  • An adverse effect on an individual’s ability to perform well at work.

We would like to stress that diagnoses relating to clinical disorders such as problem gambling can only be made by trained specialists. This page offers material which will allow you to quickly assess and consider your own behavior. If you can identify with four or more of the following characteristics, we recommend that you speak to a professional:

  • Are you highly involved in gaming?
  • Do your thoughts constantly turn to gaming?
  • Are you are constantly increasing your stakes?
  • Even beyond your financial means?
  • Have you unsuccessfully attempted to quit or cut down your gaming?
  • Do you become irritated and frustrated after attempting to reduce the extent of your gaming?
  • Does gaming serve as a means of getting away from problems or unpleasant feelings?
  • Have you ever tried to win back losses by taking risks you usually would not take?
  • Have ever you lied about the extent or success of your gaming?
  • Has your gaming ever led to a negative impact on your relationships or your job?
  • Have you ever been forced to rely on others to finance your gaming?

Casinos offer a range of different options that can be used to manage your gaming activity at any time. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming or the option to exclude yourself from gaming for a period of time.

You can set deposit limits, wager limits and time limits. Once established, any decrease to these limits will be effective immediately and you will receive an instant text notification. Any increase to these limits will become effective only after the time period of the previous limit has expired.

Deposit limits can be set on a daily, weekly and monthly basis and specify the maximum amount of money you can deposit into your Internet gaming account during a particular period of time. Please go to Account -> Advanced Settings -> Deposit Limits to set the limit.

Spending (wager) limits can be offered on a daily, weekly and monthly basis and specify the maximum amount of money you can wager during a particular period of time. Please go to Account -> Advanced Settings -> Spending Limits to set the limit.

A time-based limit is offered on a daily basis and specifies the maximum amount of time you may spend playing on the website (time is measured hourly from the time you log in to the time you log out). Please go to Account -> Settings -> Time Management to set the limit.

Should you need a cooling off period from gaming, you can choose our timeout action. Please be aware that the timeout has to be for a minimum of 72 hours and that during that time period you will not be able to login. Please contact customer service should you want your funds returned during that period. The account will be automatically reenabled after the selected timeout period has past. Please go to Account -> Advanced Settings -> Self-Exclusion to timeout.

Should you need to take a break from gaming, casinos provide a self exclusion capability. Self-exclusion means that your account will remain closed for a minimum period of 12 months, and will not be reactivated under any circumstances during the exclusion period (unlike a standard account closure request). Please go to Account -> Advanced Settings -> Self-Exclusion to self exclude.

Council on Compulsive Gambling of Delaware

The Council on Compulsive Gambling of Delaware (www.800gambler.org) provides information, education and referral services for anyone affected by problem gambling.

National Council on Problem Gambling

The National Council on Problem Gambling (www.ncpgambling.org) serves as the national advocate for programs and services to assist problem gamblers and their families. Their vision is to improve health and wellness by reducing the personal, social and economic costs of problem gambling.

If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.

Art.2 Player Protection and Self-Help

Most people play for the entertainment, which means gaming to a responsible extent and within their financial means. But, for a small percentage, games of chance are not a form of entertainment – they are a problem which must be taken seriously.

What is pathological gambling?

Pathological gambling has been listed as a recognized psychological disorder in the international classification systems DSM-IV and ICD-10 since 1980. It is defined as persistent, recurring and often increasing gambling despite negative personal and social consequences such as debt, breakdown of social relations and impairment of professional development.

When should behavior be considered problematic?

We would like to stress that diagnoses relating to clinical disorders can only be made by trained specialists. This page offers information which will allow you to quickly assess and consider your own behavior. If you can identify with four or more of the following characteristics, we recommend that you speak to a professional:

  • Are you highly involved in gaming?
  • Do your thoughts constantly turn to gaming?
  • Are you are constantly increasing your stakes?
  • Even beyond your financial means?
  • Have you unsuccessfully attempted to quit or cut down your gaming?
  • Do you become irritated and frustrated after attempting to reduce the extent of your gaming?
  • Does gaming serve as a means of getting away from problems or unpleasant feelings?
  • Have you ever tried to win back losses by taking risks you usually would not take?
  • Have ever you lied about the extent or success of your gaming?
  • Has your gaming ever led to a negative impact on your relationships or your job?
  • Have you ever been forced to rely on others to finance your gaming?

Self-control and self-protection

Online casinos have a variety of tools to support Responsible Gaming and actively encourages its players to use them. All requests for Responsible Gaming measures are taken very seriously by us and are always valid for the agreed period of time.

Personal limits

Online Casinos offer all of their customers the opportunity to set individual daily, weekly or monthly limits on deposits and wagers. All requests for limit decreases will be implemented immediately; requests for limit increases only become valid after a delay (1 day for daily limit, 7 days for weekly limits and 30 days for monthly limits) and an additional confirmation of the request.

Furthermore customers can opt into a time management system that allows you to limit your daily time on our site. After exceeding this period of time you will be prevented from further play. All requests for time limit decreases (i.e. going from playing 10 hours a day to 1 hour a day) will be implemented immediately; requests for time limit increases (i.e. going from playing 1 hour a day to unlimited play) only become valid after 30 days.

Self-exclusion

Customers are able to temporarily suspend their account or self-exclude from further gaming for if they have developed gambling-related problems or feel at risk of developing gambling-related problems. You can temporarily suspend your account for any period from 3 to 180 days. Self-exclusion will ban you from any Delaware licensed Internet gaming for a duration of 1 or 5 years and cannot be revoked. . Any person requesting temporary suspension or placement on the Internet self-exclusion list shall submit his or her request through their Internet gaming account. Once your account is created, log in and go to My Account and select the “Responsible Gaming” option. A permanent self-exclusion can only be filed in person at the offices of the Delaware Division of Gaming Enforcement.

Art.3 Prevention

By observing the following rules, you will be able to enjoy your gaming without misgivings:

  • Gaming is just for fun, not a way of earning money
  • Only play when you are relaxed and concentrated
  • Take regular breaks.
  • Keep track of your gambling. Consult the overview of your gaming transactions in your account.
  • Decide your monthly gaming stake in advance. Only gamble what you can afford to lose.
  • Independently of our standard deposit limits, you may set a lower amount as your own personal limit.
  • Do not increase the maximum limit which you have decided for yourself later on
  • Before you start playing, decide the winning amount at which you will end the game
  • Decide beforehand how high your losses can be
  • Never play under the influence of alcohol or medication
  • Never play if you are feeling depressed

Self-control and self-protection

Online Casinos have created tools to support Responsible Gaming and actively encourages its players to use them. All requests for Responsible Gaming measures are taken very seriously by us and are always valid for the agreed period of time.

Personal limits

Casinos offer all of their customers the opportunity to set individual daily, weekly or monthly limits on deposits and wagers. All requests for limit decreases will be implemented immediately; requests for limit increases only become valid after a delay: 1 day for daily limit, 24h at least for weekly limits (become effective in the beginning of the next calendar week, can be 7+ days if requested on Sunday) and 24h at least for monthly limits (become effective in the beginning of the next calendar month, can be 31+ days if requested on last day of the month), and an additional confirmation of the request.

Furthermore customers can opt into a time management system that allows you to limit your daily time on our site. After exceeding this period of time you will be prevented from further play. All requests for time limit decreases (i.e. going from playing 10 hours a day to 1 hour a day) will be implemented immediately; requests for time limit increases (i.e. going from playing 1 hour a day to unlimited play) only become valid after 30 days.

Self-exclusion:

BetMGM customers are able to temporarily suspend their account or self-exclude from further gaming for if they have developed gambling-related problems or feel at risk of developing gambling-related problems. You can temporarily suspend your account for any period from 3 to 180 days. Self-exclusion will ban you from any Delaware licensed Internet gaming for a duration of 1 or 5 years and cannot be revoked. . Any person requesting temporary suspension or placement on the Internet self-exclusion list shall submit his or her request through their Internet gaming account. Once your account is created, log in and go to My Account and select the “Responsible Gaming” option. A permanent self-exclusion can only be filed in person at the offices of the Delaware Division of Gaming Enforcement.

As a provider of information regarding gaming and gambling, the Company (as defined in the Agreement) promotes responsible gambling and encourages all of the visitors to the website and users of the services offered via the website who wish to game and gamble, to do so responsibly.

We want you to enjoy gaming and gambling, but to always do so wisely.

Legal age for gambling

Before you start gambling, always check your local jurisdiction laws on what constitutes underage gambling. In a lot of cases, people may only engage in gambling or gaming if they are over the age of 21. However, the age at which gambling/gaming is legal under the law or jurisdiction which applies to you (“Legal Age”), varies worldwide.

Casinodor.com provides further information about gambling ages and local casino restrictions.

If you live with any person who is not of Legal Age, take steps to ensure that they do not have access to your username and password of any gambling site. Do not leave those who are not of Legal Age unattended near your computer when the site is open

There are a number of third party applications that parents or guardians can use to monitor or restrict the use o f their computer’s access to the Internet:

Responsible gambling

Have you ever found yourself wondering how to recover lost money in the casino or how to recover from a big gambling loss? Take a step back and consider if the way you are playing means you are gambling irresponsibly.

How to gamble responsibly

In order to gamble responsibly you should remember the following:

  • Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
  • Gambling is not a way to make money, the vast majority of gamblers actually lose money.
  • Never wager more than you can comfortably afford to lose.
  • Never wager with funds that you need to use for your day to day living expenses.
  • Place limits on your gambling, for example, this can include setting limits on the time you spend gambling, the amount you gamble each week, the amount you deposit in your account each week and/or the amount you can afford to lose each week
  • Never chase your losses.

Do you ever find yourself thinking, how is my gambling luck today? Do not allow this to dictate your gambling behaviour. NEVER trust sites about gambling horoscopes or sites telling you which days are lucky to gamble on. This is not responsible gambling – these are absolutely not based on any data and gambling is, by nature, purely about chance.

How to stop gambling

You need to be aware of how to stop gambling before it becomes a big part of your life. Trustworthy gambling sites include safeguarding measures such as the following, so look out for these in advance.

  • Set a deposit limit: you can choose a capping amount daily/weekly/monthly/annually and your account won’t let you surpass this.
  • Apply a cooling-off period: where you can apply a pay-to-play restriction on yourself for a certain amount of time.
  • See profit and loss graph: see at-a-glance your ‘winning’ and ‘losing’ months through an easy-to-understand infographic.
  • Reality check: set up an interval-based popup timer to ask you if you still want to play while you’re logged in.
  • Self-exclusion or self-ban: choose to exclude your account from all/selected services for an amount of time (normally there is a minimum time set). If you want to know how to lift a self-ban from a casino, you’ll usually need to get in touch with their customer services if it’s before the set date.
  • Responsible gambling info: every single gambling site should a page with advice and information, as well as links to related organisations and help services.

The American Association of Psychiatry recommend certain self-help strategies to help with cravings if you feel the signs of a problem becoming prevalent.

  • Reach out for support by confiding in a trusted friend or going to a Gamblers Anonymous meeting.
  • Distract yourself with other activities that you enjoy – avoid isolation by looking for healthy ways to socialize.
  • Postpone your gambling by giving yourself a longer period to wait (it may allow the urge to pass or weaken).
  • Try to give yourself a reality check – imagine what will happen after you gamble, and the way it makes you feel.

The financial implications of gambling

A very common player questions is how much money can you win gambling without paying taxes? The tax-free amount varies depending on your country of residence.

  • In the UK, you do not have to declare or pay taxes on gambling winnings
  • In the USA, you will be taxed 25% on your winnings, known as gambling income (this includes casino games, sports betting, racetracks, game shows, lotteries, and bingo).
  • In Canada, you do not have to pay taxes on gambling winnings, but must declare if you earn interest on your winnings (this is taxable).

Something related that a lot of players don’t know about is how to prove gambling losses. Again, in the USA you must follow the IRS guidelines on this. Take a look at the official site page about Gambling Income and Losses.

Be aware of the signs: how to help a gambling addict

We understand that some people who develop a problem with their gambling don’t always realize it. You should consider the following questions, in order to assist to establish whether you or a loved one has a gambling problem.

  • Have ever you lied about the extent or success of your gambling?
  • Do you gamble when you are depressed or to escape issues in your life?
  • Do you borrow or steal money to gamble?
  • Does gambling affecting your relationships with other people?
  • Do you gamble in order to solve your financial difficulties?
  • If you run out of money when you’re gambling do you feel loss and despair, and want to find money to gamble again as soon as possible?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Have you ever been forced to rely on others to finance your gaming?
  • Do your thoughts constantly turn to gambling?
  • Have you ever tried to win back losses by taking risks you usually would not take?

Gambling addiction help services

If you feel that you are experiencing problems with gambling, you should seek help from a professional body or gambling addiction charity. You can seek help from the following organizations and services, but remember that there may be more depending on which country you are in.

Compliance with law

Please be aware that top10onlinecasinosnj.com is only intended to be used by visitors in jurisdictions where the use of online gambling services is legal.

Before considering gambling online, you must check the gambling laws of the country you reside in. You must refrain from using this site, and/or any other third-party websites to which this site may refer, if the laws of the jurisdiction in which you reside, prohibit such use.